PRIVACY POLICY
Privacy Policy
Welcome to Almuqeet Systems! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to this Privacy Policy.
1. Information We Collect
Personal Information: When you use our services or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
A. Usage Data: We collect information about your interactions with our website and services, including IP address, browser type, device information, and pages visited.
B. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and improve our services.
2. How We Use Your Information
We use the information we collect to:
A. Provide, operate, and maintain our services.
B. Process transactions and send related information.
C. Communicate with you regarding our services, updates, and promotions.
D. Improve our website, products, and services through analytics and feedback.
E. Ensure the security and integrity of our services.
F. Comply with legal obligations.
3. How We Share Your Information
We may share your information with:
A. Service Providers: Trusted third-party vendors who help us operate our website, provide our services, and fulfill other business functions.
B. Legal and Regulatory Authorities: When required by law or to protect the rights, safety, or property of Almuqeet Systems and our users.
C. Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
4. Data Security
Almuqeet Systems is committed to maintaining the security of your personal information. We implement industry-standard measures to protect your information from unauthorized access, disclosure, or destruction. All SMS content and personal information are transmitted and stored securely using encryption protocols such as HTTPS, SMPP, and SS7
5. Data Storage and Residency
We store data in data centers located in Europe and Asia, depending on customer preferences, to ensure compliance with regional regulations and customer needs. Our systems are designed to ensure data security and compliance with relevant data protection laws, including GDPR, regardless of the data’s geographical location.
6. GDPR Compliance
In compliance with the General Data Protection Regulation (GDPR), we commit to respecting and protecting your rights regarding personal data processing. You have the right to:
A. Access: Request access to the personal information we hold about you.
B. Rectification: Request correction of any inaccurate or incomplete personal information.
C. Erasure: Request deletion of your personal data, subject to certain exceptions.
D. Restriction of Processing: Request restriction of processing of your personal data under certain circumstances.
E. Data Portability: Request a copy of your personal information in a structured, machine-readable format.
F. Objection: Object to processing of your data, particularly in relation to direct marketing.
G. Withdraw Consent: Withdraw consent where processing is based on consent, without affecting the lawfulness of processing before the withdrawal. If you wish to exercise any of these rights, please contact us at Privacy@almuqeet.net
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. After this period, we securely delete or anonymize your information
8. International Data Transfers
Your information may be transferred to and processed in countries outside your residence to provide our services. We ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place for such data transfers as required by GDPR and other applicable data protection laws.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website. Please review this policy periodically for any updates.
10. Contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Almuqeet Systems
privacy@almuqeet.net
